The project examines how local government responds to sustainability, changes associated with digital transformation, and new social and environmental challenges. It analyses the underlying framework for work organisation and human resource management, and identifies areas where change could support the development of an integrated human resource management strategy. It also identifies areas of innovation that could drive substantial changes in the human resource management model, as well as the impact of artificial intelligence on work organisation and human resource practices. Finally, it uses evidence-based management methods to identify how technology, organisation and human resource management interact with the institution’s efficiency and effectiveness.